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C_C4C14_1811 – SAP Certified Application Associate – SAP Service Cloud 1811 | SAP Certification Exam Prep


Level: Associate
Exam: 80 questions
Delivery Methods:SAP Certification for Exam Preparation (PDF Format)

The dumps from real exam C_C4C14_1811 – SAP Service Cloud provide you the possible shortest way to pass exam and get certified. These C_C4C14_1811 – SAP Service Cloud braindumps focus on the most significant portions of the SAP Certified Application Associate certification that can be the part of the real C_C4C14_1811 – SAP Service Cloud exam. The dumps consist of easy to learn questions and answers with supporting examples and simulations wherever necessary. C_C4C14_1811 – SAP Service Cloud study questions have been developed with a vision to make exam preparation easy and rewarding for our clients.

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C_C4C14_1811 1st SAP Certified Application Associate – SAP Service Cloud

Level: Associate
Test: 85 problems
Distribution Approaches:SYSTEMS APPLICATIONS AND PRODUCTS Official certifications of Test Prep (PDF Format)


Information

  • Typically the “SAP Trained Request Associate – SYSTEMS APPLICATIONS AND PRODUCTS Product Cloud” official certifications test confirms that your prospect boasts significant know-how together with successful expertise throughout SAP Service Cloud job enactment. This kind of qualification demonstrates that your prospect delivers the center comprehending expected of any request agent which is allowed to put on typically the affiliated requirement expertise basically within the watch of any guru agent in a very job surroundings.


Subject matter Spots

Remember to watch under the set of issues that will be included through this official certifications along with the lessons that concentrate in making these people. Its veracity would not comprise the best allege; SYSTEMS APPLICATIONS AND PRODUCTS stores the justification to write for the exam content (topics, items, weighting) at any time.


User Management8% – 12%

Perform tasks associated with the maintenance of employees, business roles and users, as well as set up data restrictions.

  • C4C10

– OR –

  • C4C10E (SAP CLOUD REGARDING CUSTOMER )


Integration8% – 12%

Describe the SAP pre-packaged integration scenarios and ideal project management practices related to system integration.  

  • C4C10
  • C4C14

– OR –

  • C4C10E (SAP CLOUD REGARDING CUSTOMER )
  • C4C14E (SAP CLOUD REGARDING CUSTOMER )


Implementation Basics< 8%

Identify standard implmentation methodologies used by SAP regarding SAP Cloud for Customer implementations.      

  • C4C10

– OR –

  • C4C10E (SAP CLOUD REGARDING CUSTOMER )


Registered Products< 8%

Clarify Registered Products & their usage in Service Tickets

  • C4C14

– OR –

  • C4C14E (SAP CLOUD REGARDING CUSTOMER )


Installed Base< 8%

Clarify Installed Base & its usage in Service Seat tickets

  • C4C14

– OR –

  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


Warranty Management< 8%

Clarify Warranty Management & its usage in Service Seat tickets

  • C4C14

– OR –

  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


Servicing Strategy< 8%

Clarify Servicing Strategy & its usage in Service Seat tickets

  • C4C14

– OR –

  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


Source Scheduler< 8%

Clarify Source Scheduler and Time Recording and Fulfillment in Service Seat tickets.

  • C4C14

– OR –

  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


Contracts & Case Management< 8%

Clarify Contracts & Case Management in Service Seat tickets

  • C4C14

– OR –

  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


SAP JAM as a Knowledge Base< 8%

Knowledge Base in SAP Service Cloud.

  • C4C14

– OR –

  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


Support Levels, Support Categories & Work Submission< 8%

Set up Support Levels, Categories and determine Work Submission rules intended for Support Process.

  • C4C14

– OR –

  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


Email Channels< 8%

Communication channels intended for Support Seat tickets

  • C4C14

– OR –

  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


Support Business Processes< 8%

Identify the different Support Processes and their capabilities

  • C4C14

– OR –

  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


Personalization and Extensibility< 8%

Identify how to use personalization and extensibility, including mashups and custom business objects.  

  • C4C10

– OR –

  • C4C10E (SAP CLOUD INTENDED FOR CUSTOMER )


Data Migration< 8%

Use data migration templates, troubleshoot data migration issues and realize mass data servicing.

  • C4C10

– OR –

  • C4C10E (SAP CLOUD INTENDED FOR CUSTOMER )


Fine Tuning< 8%

Identify fine-tuning timeline and dependencies in the context from the overall project strategy, and the ways to tailor the solution by checking and adjusting the predefined settings to meet the customer’s business requirements.

  • C4C10
  • C4C14

– OR –

  • C4C10E (SAP CLOUD INTENDED FOR CUSTOMER )
  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


Notification Process< 8%

Set up notification process and configure conditions and actions intended for workflows.

  • C4C10
  • C4C14

– OR –

  • C4C10E (SAP CLOUD INTENDED FOR CUSTOMER )
  • C4C14E (SAP CLOUD INTENDED FOR CUSTOMER )


Reporting< 8%

Leverage MS Excel with SAP Cloud for Customer reports, and identify various components of custom reports and interactive dashboards.

  • C4C10

– OR –

  • C4C10E (SAP CLOUD INTENDED FOR CUSTOMER )

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C_C4C14_1811 - SAP Service Cloud

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C_C4C14_1811 - SAP Certified Application Associate - SAP Service Cloud 1811

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