C_C4H520_02 – SAP Certified Application Associate – SAP Field Service Management
- Level: Associate
- Exam: 80 questions
- Delivery Methods:SAP Certification for Exam Preparation (PDF Format)
Description
- The “SAP Certified Application Associate – SAP Cloud Platform Integration” certification exam validates that the candidate possesses the fundamental and core knowledge required of the SAP Cloud Platform Integration profile. This certification proves that the candidate has an overall understanding and inâ€depth technical skills to participate as a member of a project team in a mentored role. This certificate builds on the basic knowledge gained through a related SAP Cloud Platform Integration training.
Topic Areas
Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.
Smartforms > 12%
Explain the features of Smartforms module and locate /create themes.
- C4H520 (SAP FSM )
– OR –
- Knowledge administration
Cellular SAP Field Service Management software > 12%
Explain the features of cellular Fiend Support Administration software and know how to take, perform and shut a service call.
- C4H520 (SAP FSM )
– OR –
- Prerequisite video
- Support call
- Settings
Workforce administration > 12%
Outline the features of Workforce Managment and know how to produce and assign a service call.
- C4H520 (SAP FSM )
- Workforce administration
– OR –
- Prerequisite video
- Workforce administration
- Settings
Analytics and Reviews 8% rapid 12%
Explain where to find inductive reviews on SAP FSM and how effectively use them pertaining to reporting reasons.
- C4H520 (SAP FSM )
- Admin Question API
– OR –
- Analytics Reporting
Expert Data Administration 8% rapid 12%
Explain all the components of Expert Data Managment and understand how the information design is used within SAP Fiend Support Administration.
- C4H520 (SAP FSM )
– OR –
- Expert Data administration
Government: Permissions and Designs 8% rapid 12%
Know the fundamental top features of administartion segments plus where you can accessibility organization settings, business rules plus permission settings.
- C4H520 (SAP FSM )
– OR –
- Video tutorials
Group Workforce < 8%
Explain the fundamental concept of Group services and the benefits it brings in to SAP Fiend Services Administration.
- C4H520 (SAP FSM )
– OR –
- Group
Integrations < 8%
Explain the fundamental concepts of integration between SAP Fiend Services Administration and other products and finish to end process flow
- C4H520 (SAP FSM )
– OR –
- C4C integration
SAP Field Providers Administration plus SAP Service Cloud < 8%
Describe how SAP Fiend Services Administration fits into SAP Service Cloud plus basic functionalities of SAP Field Service Management.
- C4H520 (SAP FSM )
– OR –
- Prerequisite video
Customer Personal Providers through Primary Today < 8%
Explain the entire finish to end performance measures starting from consumer self-service to generate a services call plus performing on it.
- C4H520 (SAP FSM )
– OR –
- Self-service
Business Rules < 8%
Know the advantages of using business rules and how to utilize them along with several make use of instances.
- C4H520 (SAP FSM )
- Business rules notifications
– OR –
- Business rules notifications
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